HAVORA – STORE TERMS OF SERVICE

Version 1.0 – Last updated: 16 October 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE MAKING A PURCHASE. BY COMPLETING A PURCHASE FROM THE HAVORA STORE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT MAKE A PURCHASE.

SUMMARY

1.DEFINITIONS

In these Terms:

1.1"HAVORA", "we", "us" and "our" mean the operator of the HAVORA Minecraft server and its related services provided through the havora.fun domain and all of its subdomains.

1.2"You" and "your" mean any person who purchases from the Store, receives a purchase or uses the Server.

1.3"Server" means the HAVORA Minecraft server, including its game modes, worlds and in-game systems, accessible through Minecraft: Java Edition and Minecraft: Bedrock Edition.

1.4"Store" means the official HAVORA online store operated through Tebex.

1.5"Tebex" means Tebex Limited and its relevant affiliates, which act as the Merchant of Record for Store purchases.

1.6"Virtual Items" means any rank, perk, cosmetic, kit, key, in-game currency, subscription, bundle or other digital content or benefit sold or provided through the Store.

1.7"Package" means a specific product or bundle of Virtual Items listed on the Store.

1.8"Official Channels" means the Store, the havora.fun website, the official HAVORA Discord server and official HAVORA social media accounts.

1.9"Server Rules" means the rules governing conduct on the Server, as published through the Official Channels and updated from time to time.

1.10"Applicable Law" means the laws and regulations applicable to a purchase, the parties or the relevant transaction, including mandatory consumer protection laws.

2.ACCEPTANCE AND SCOPE

2.1These Terms form an agreement between you and HAVORA concerning purchases from the Store and the use of Virtual Items on the Server.

2.2You accept these Terms by confirming your acceptance at checkout and completing a purchase. If you purchase a Package as a gift or on behalf of another person, you confirm that you are authorised to make the purchase. The recipient's use of the Virtual Items is subject to these Terms and the Server Rules.

2.3These Terms should be read together with the Server Rules, Store product descriptions, our Privacy Policy and Tebex's applicable terms and policies. Tebex's terms govern matters relating to its own payment processing services and other matters expressly covered by those terms. Nothing in these Terms is intended to override mandatory rights or obligations imposed by Applicable Law.

2.4HAVORA is an independent community server. It is not affiliated with, endorsed by, sponsored by or associated with Mojang Studios, Microsoft Corporation or their affiliates. "Minecraft" is a trademark of Mojang Synergies AB.

3.ELIGIBILITY

3.1You must be at least 18 years old, or the age of legal majority in your country of residence if that age is higher, to make a purchase independently. If you are under the applicable age of legal majority, you may make a purchase only with the permission and supervision of a parent or legal guardian, who must accept these Terms on your behalf and take responsibility for the purchase to the extent permitted by Applicable Law.

3.2By making a purchase, you confirm that you have the legal capacity to do so or have obtained the required parental or guardian permission, and that you own or are authorised to use the payment method provided.

3.3You may not make a purchase if doing so is prohibited by Applicable Law or if you are permanently banned from making purchases through the Store.

4.YOUR ACCOUNT

4.1Virtual Items are linked to the Minecraft account identified by the username and, where available, the unique account identifier provided at checkout.

4.2Bedrock Edition players must enter their username exactly as it appears on the Server, including the leading "." character added by the Server's Bedrock connection system.

4.3You are responsible for entering the correct Minecraft username. HAVORA is not responsible for Virtual Items delivered to an incorrectly entered username. Where the error can be verified and the Package has not been used, we may, at our discretion, assist with correcting the delivery.

4.4You are responsible for maintaining the security of your Minecraft, Microsoft, Store and Discord accounts. HAVORA is not responsible for losses caused by account sharing, compromised accounts or unauthorised access that is not attributable to HAVORA.

4.5If you change your Minecraft username, Virtual Items will normally remain associated with your account through its unique identifier, where supported. If your Virtual Items do not appear after a username change, contact support@havora.fun.

5.VIRTUAL ITEMS AND LICENCE

5.1Licence. Virtual Items are licensed to you, not sold as property that you own. Subject to these Terms and the Server Rules, HAVORA grants you a limited, personal, non-exclusive, non-transferable and non-sublicensable licence to use the relevant Virtual Items on the Server for as long as the applicable service and licence remain available.

5.2No ownership or external monetary value. You do not acquire ownership of any Virtual Item, the Server, its software, its worlds or its intellectual property. Virtual Items have no monetary value outside the Server and cannot be redeemed for cash, except where required by Applicable Law.

5.3No unauthorised transfer or resale. Virtual Items may not be sold, transferred, gifted, lent or exchanged for real money, items in other games or benefits from other services unless an official feature expressly permits the relevant transaction.

5.4Scope of use. Virtual Items may be used only on the Server and, where specified in the product description, only in particular game modes, worlds or seasons.

5.5Compliance. HAVORA aims to comply with the Minecraft End User Licence Agreement (EULA) and applicable Minecraft Usage Guidelines. If a Package needs to be modified to comply with these requirements or to maintain the Server, we may modify or replace it in accordance with Section 9 and Applicable Law.

6.PRICES, PAYMENT AND TAXES

6.1Prices and Package contents are displayed on the Store at the time of purchase. We may change prices, discounts and Package contents for future purchases. Such changes do not alter the price of a purchase already completed.

6.2Payments are processed through Tebex, which acts as the Merchant of Record for Store transactions. HAVORA does not ordinarily receive or store your full payment card details.

6.3Applicable taxes, including VAT or sales tax, are calculated and collected at checkout where required. The total payable amount will be shown before you complete the purchase. Your bank or payment provider may charge additional currency conversion or transaction fees.

6.4If an obvious pricing or Package description error occurs, we may contact you to resolve the issue or cancel the affected order and provide a refund. We will not use this provision to remove mandatory rights you have under Applicable Law.

7.SUBSCRIPTIONS

7.1Some Packages may be offered as recurring subscriptions. Where a subscription renews automatically, the renewal frequency, price and applicable conditions will be disclosed before purchase.

7.2You may cancel a subscription using the cancellation method provided through Tebex or the relevant payment provider, or by contacting support@havora.fun. Cancellation will normally take effect at the end of the current paid billing period unless the applicable subscription terms or Applicable Law require otherwise.

7.3Unless required by Applicable Law or expressly stated otherwise at checkout, cancelling a subscription does not automatically entitle you to a refund for a billing period that has already started.

7.4If we change the price of an active subscription, we will provide notice where required by Applicable Law or the applicable subscription terms. Where your consent is legally required for a price change, we will obtain it before applying the new price.

7.5If a subscription is discontinued, we will handle cancellations and any applicable refunds in accordance with the subscription terms and Applicable Law.

8.DELIVERY

8.1Virtual Items are normally delivered automatically within a few minutes of successful payment. Some Packages require you to be online on the Server or to have joined the Server at least once before delivery can be completed.

8.2Delivery may be delayed by payment verification, fraud prevention checks, maintenance or technical problems.

8.3If you have not received your Virtual Items within 24 hours of successful payment, contact support@havora.fun with your transaction ID and Minecraft username.

8.4We will investigate reported delivery issues and make reasonable efforts to complete delivery. If we cannot deliver the purchased Package within a reasonable time, we will provide a refund where required by these Terms or Applicable Law.

9.CHANGES TO VIRTUAL ITEMS, PERKS AND THE SERVER

9.1To maintain the Server's balance, fairness, security and compliance, we may modify, rebalance, rename, replace, restrict or remove Virtual Items, perks, commands, cosmetics and features. We may also change game modes, worlds and seasons.

9.2Where a significant change materially reduces the benefits of a purchased Package, we will make reasonable efforts to provide an equivalent or comparable replacement where appropriate. This does not exclude any remedy required by Applicable Law.

9.3Planned world resets and new seasons may reset in-game progress, items, currencies and balances. Unless the product description states otherwise, permanent ranks and their associated benefits intended to persist across seasons will normally remain available while the relevant Server and game mode operate.

9.4We may correct items, balances, ranks or other benefits obtained through bugs, exploits, duplication, payment errors or fraud. We may also restrict or remove affected benefits where reasonably necessary to protect the Server. Any such action remains subject to Applicable Law.

10.REFUNDS

10.1Right of withdrawal. Virtual Items may constitute digital content supplied electronically. Where permitted by Applicable Law, you may be asked at checkout to expressly consent to immediate delivery and acknowledge the effect this has on any applicable right of withdrawal. Any withdrawal right is lost only where the legal requirements for that exception have been satisfied.

10.2Non-delivery. If a purchased Virtual Item is not delivered, we will investigate and make reasonable efforts to deliver it within a reasonable time after you contact us. If we are unable to deliver it, you will receive a refund where required by these Terms or Applicable Law.

10.3Non-refundable situations. Subject to Section 10.5, refunds are not provided for:

(a) Virtual Items that have been correctly delivered and are functioning as described;

(b) purchases made by mistake or due to a change of mind, where no legal right to a refund or withdrawal applies;

(c) loss of access to Virtual Items resulting from a ban, suspension or other punishment for violating the Server Rules or these Terms;

(d) loss of progress, items or balances resulting from planned resets, corrections under Section 9.4 or events described in Section 14;

(e) Packages delivered to an incorrectly entered Minecraft username;

(f) server closure after notice has been given in accordance with Section 14.

10.4How to request a refund. Send your transaction ID, Minecraft username and a description of the problem to support@havora.fun. We aim to respond within 7 days. Approved refunds will normally be issued through Tebex to the original payment method. The related Virtual Items may be removed following a refund. If the original payment method cannot accept a refund, we will work with the payment provider to determine an appropriate alternative, subject to Applicable Law.

10.5Statutory rights. Nothing in these Terms excludes, restricts or waives any right, remedy or protection that cannot lawfully be excluded, restricted or waived under Applicable Law. This includes any applicable rights relating to faulty, defective, misrepresented or undelivered digital content, as well as mandatory withdrawal, cancellation and refund rights.

11.CHARGEBACKS AND PAYMENT DISPUTES

11.1If you experience a payment or delivery issue, please contact support@havora.fun before opening a chargeback or payment dispute so that we have an opportunity to investigate and resolve the issue. This request does not prevent you from exercising any legal rights or contacting your payment provider when appropriate.

11.2While a chargeback or payment dispute is under review, we may temporarily restrict access to the Virtual Items associated with the disputed transaction where reasonably necessary.

11.3If the available evidence indicates that a chargeback or payment dispute involves fraud or abuse, we may remove the associated Virtual Items and take proportionate action against the account, including suspension, a ban or restrictions on future Store purchases.

11.4If your payment method was used without your authorisation, please contact both us and your payment provider. We will review the circumstances fairly and will not penalise the legitimate owner of a payment method merely for reporting an unauthorised transaction.

11.5When responding to a payment dispute, we may provide relevant transaction records, delivery logs and records of your acceptance of these Terms to Tebex and the relevant payment provider. Personal data will be handled in accordance with our Privacy Policy and Applicable Law.

12.CONDUCT, ENFORCEMENT AND BANS

12.1You must follow the Server Rules and these Terms at all times. Purchasing Virtual Items does not exempt you from the rules or disciplinary action.

12.2We may warn, mute, suspend or ban players, or restrict access to Virtual Items, where they violate the Server Rules or these Terms. Enforcement decisions will be made in accordance with our rules and applied at our reasonable discretion.

12.3If your account is banned, suspended or otherwise restricted, you remain responsible for your account and purchases made through it. Purchasing Virtual Items does not entitle you to regain access to the Server or its features. Purchases made in breach of these Terms may result in cancellation or removal of associated Virtual Items, subject to Applicable Law.

12.4A purchase does not remove, shorten or override a ban or other punishment. Appeals are handled separately through our official appeal process.

12.5Using another account to bypass a ban ("ban evasion") is prohibited. Accounts used for ban evasion may be banned, and Virtual Items associated with those accounts may be removed, subject to Applicable Law.

12.6You must not exploit bugs, use unauthorised modifications or automation, interfere with the Store checkout or payment systems, or attempt to obtain Virtual Items through fraudulent means. Please report discovered bugs to our staff.

13.PLAYER-TO-PLAYER TRANSACTIONS AND THIRD-PARTY SERVICES

13.1Trades, sales, auctions, loans and other agreements between players, whether through the in-game auction house, player shops, chat or third-party platforms, are made at the participants' own risk. HAVORA is not responsible for losses arising from scams, deception, theft, agreed prices or broken agreements between players, except where liability cannot lawfully be excluded.

13.2For in-game systems operated by HAVORA, such as the auction house or player shops, we will make reasonable efforts to investigate reported technical errors and may restore items lost directly because of a verified technical error.

13.3We may investigate reports of scams, fraud or other rule violations and take disciplinary action. Except as provided in Section 13.2 or required by Applicable Law, we are not obligated to return, replace or compensate for items, currency or other losses resulting from player-to-player transactions.

13.4HAVORA staff will never ask you to disclose your password or account login codes. Do not share sensitive account information with anyone claiming to represent HAVORA. We are not responsible for losses caused by phishing, impersonation, fake websites or unofficial stores not operated through the havora.fun domain or our Official Channels, except where liability cannot lawfully be excluded.

13.5Purchases made outside the official HAVORA Store, including purchases of items, ranks or accounts from other players or third-party sellers for real money, are not supported. Such transactions may violate the Server Rules. Items or accounts involved may be restricted or removed, and disciplinary action may be taken.

13.6The Server and Store may use or link to third-party services, including Tebex, Discord, web browsers and voice chat services. Your use of those services is subject to their respective terms and privacy policies. HAVORA is not responsible for independent third-party services to the extent permitted by Applicable Law.

14.SERVICE AVAILABILITY, DATA LOSS AND SERVER CLOSURE

14.1The Server and Store are provided on an "as is" and "as available" basis to the extent permitted by Applicable Law. We do not guarantee that they will be uninterrupted, error-free, secure or permanently available.

14.2Server data, worlds, inventories, items, ranks and progress may be lost, reset, rolled back or modified because of technical failures, hardware failures, hosting provider issues, software bugs, cyberattacks, planned world resets or other circumstances beyond our reasonable control.

14.3To the extent permitted by Applicable Law, HAVORA is not liable for losses arising from the circumstances described in Section 14.2. Where reasonably possible, we will make good-faith efforts to restore purchased ranks and Packages using our purchase records, but restoration is not guaranteed.

14.4We may discontinue the Store, a game mode or the Server at any time, subject to any obligations imposed by Applicable Law.

14.5If we decide to permanently close the entire Server, we will publish a notice at least fifteen (15) days in advance through at least one Official Channel. Following the announcement, the Store will stop accepting new purchases for the affected services.

14.6Subject to Section 16.3 and any other mandatory requirements of Applicable Law, we will have no obligation to provide continued access to Virtual Items after permanent closure of the Server. Any refund or compensation required by Applicable Law remains unaffected.

14.7Virtual Items described as "permanent", "lifetime" or "forever" provide access for as long as the Server and the relevant game mode remain in operation. These descriptions do not guarantee that the Server or any game mode will operate indefinitely.

15.INTELLECTUAL PROPERTY AND USER CONTENT

15.1The HAVORA name, logo, website, Store design, Server configurations, original custom content and materials are owned by or licensed to HAVORA, except for third-party materials and intellectual property. You may not copy, reproduce, distribute or use HAVORA-owned materials for commercial purposes without our written permission.

15.2To the extent permitted by Applicable Law, by submitting or creating content through the Server or Official Channels, including builds, signs, chat messages, names or images, you grant HAVORA a non-exclusive, worldwide, royalty-free licence to host, display, reproduce and use that content as reasonably necessary to operate, maintain and promote the Server and its community. You confirm that you have the necessary rights to grant this licence.

15.3We may remove or restrict content that violates the Server Rules, these Terms, the rights of others or Applicable Law.

15.4Nothing in this Section transfers ownership of your intellectual property to HAVORA. Any rights not expressly granted remain with their respective owners.

16.LIMITATION OF LIABILITY

16.1To the maximum extent permitted by Applicable Law, HAVORA is not liable for indirect, incidental, special, punitive or consequential losses, or for loss of enjoyment, time, data, items, progress or opportunity, arising from the use of or inability to use the Server or Store, or from the actions of other players or third parties.

16.2To the maximum extent permitted by Applicable Law, HAVORA's total liability for claims arising from a particular purchase is limited to the amount paid for that purchase.

16.3Nothing in these Terms limits or excludes any consumer rights, remedies or other legal protections that cannot lawfully be limited or excluded. All provisions of these Terms apply only to the extent permitted by Applicable Law.

16.4Nothing in these Terms excludes or limits liability for intentional misconduct, gross negligence or any other liability that cannot lawfully be excluded or limited.

17.INDEMNITY

To the extent permitted by Applicable Law, you agree to compensate HAVORA for reasonable losses, costs or claims directly arising from your unlawful conduct, material breach of these Terms, infringement of another person's rights or fraudulent activity. This Section does not apply to the extent that the relevant loss was caused by HAVORA's own acts or omissions, and it does not impose liability that cannot lawfully be imposed on a consumer.

18.FORCE MAJEURE

HAVORA is not responsible for delays or failures to perform obligations to the extent caused by events beyond its reasonable control, including natural disasters, power or internet outages, failures of hosting or payment providers, cyberattacks, changes in law or actions of public authorities. This Section does not exclude any obligation or consumer remedy that cannot lawfully be excluded under Applicable Law.

19.CHANGES TO THESE TERMS

19.1We may update these Terms from time to time to reflect changes to the Server, Store, our services or Applicable Law. The latest version will be published on the Store with an updated version number and date.

19.2The Terms in effect at the time of a purchase govern that purchase, subject to any mandatory legal requirements. Updates will not retroactively remove rights already acquired.

19.3Where a material change affects an active subscription or an ongoing contractual relationship, we will provide notice and obtain consent where required by Applicable Law.

20.GENERAL

20.1Entire agreement. These Terms, together with the applicable Additional Terms, form the agreement between you and HAVORA concerning Store purchases, subject to mandatory legal requirements.

20.2Severability. If any provision of these Terms is found to be invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

20.3No waiver. If we do not enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

20.4Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer our rights and obligations to a successor that takes over the operation of the Server, provided that the transfer does not unlawfully reduce your rights.

20.5Notices. We may publish notices through the Store, the havora.fun website or our Official Channels, or contact you through the email address provided at checkout where appropriate. You may contact us at support@havora.fun.

20.6Governing law. These Terms and purchases made through the Store are governed by and interpreted in accordance with the laws of the Republic of Türkiye, without prejudice to any mandatory consumer protection rights that apply in your country of residence.

20.7Jurisdiction. Any dispute arising from or relating to these Terms, the Store or the Server shall be subject to the jurisdiction of the courts and enforcement offices of Istanbul, Türkiye, without prejudice to any mandatory right a consumer may have to bring proceedings before the courts or consumer authorities of their country of residence.

20.8Language. These Terms are made available in English and Turkish, and both versions are intended to convey the same meaning. In the event of any inconsistency or conflict between the two versions, the Turkish version shall prevail for consumers whose habitual residence is in Türkiye, and the English version shall prevail for all other users, to the extent permitted by Applicable Law. Nothing in this clause limits any mandatory rights a consumer may have under the laws applicable to them.

20.9No partnership. Nothing in these Terms creates a partnership, joint venture, employment relationship or agency relationship between you and HAVORA.

21.CONTACT

For questions, support, delivery issues or refund requests:

Email: support@havora.fun

Operator: HAVORA

Location: Istanbul, Türkiye

Website: https://havora.fun

We aim to respond to support requests within 7 days.